We understand that fast delivery is critical for repair businesses and distributors. We offer multiple shipping options including Standard Shipping (ePacket) and Express Shipping (DHL, FedEx, UPS, etc.).

Express Shipping: Approximately 7–15 working days.
Standard Shipping: Approximately 20–45 working days.

Delivery time may vary depending on order processing time, warehouse handling, customs clearance, and destination country. You can add products to your cart to estimate shipping costs and delivery times before checkout.

Refunds are issued using the original payment method.

Once we receive and inspect your returned item, refunds are processed within 4–5 business days. Depending on your bank or payment provider, it may take an additional 3–7 business days for the refund to appear in your account.

Shipping costs are calculated based on product weight, destination country, selected shipping method, and warehouse location. You can view accurate shipping fees directly in your cart or during checkout.

Important: Import taxes and customs duties are not included in our product or shipping prices. These charges are determined by your local customs authority and are the responsibility of the buyer. Express shipping methods (DHL, UPS, FedEx) may require customs clearance and applicable duties.

Once your order has shipped, you will receive a confirmation email containing your tracking number.

You can track your shipment using:
17Track
4PX

If you do not receive the email, please check your spam folder or add our email address to your contacts.

Orders can be canceled before they are packed or shipped. Please contact us as soon as possible if you need to cancel.

Once an order has been shipped, cancellation is no longer possible. In this case, you may return the item after delivery. Refunds will be issued upon receipt and inspection of the returned product. Shipping costs are non-refundable.

All LCD panels are tested before shipment under strict quality control standards.

If you receive a defective or incorrect item, please contact us immediately and provide clear photos or a short video showing:

• The front and back of the panel
• The label and model number
• The issue during testing (if applicable)

Our technical team will review the case and provide a prompt resolution.

Payment failures may occur for the following reasons:

• The billing address does not match your payment method.
• The transaction exceeds your card limit.
• The payment was declined by your card issuer.

Please contact your bank or try an alternative payment method.

LCD Assembly: Includes LCD panel, touch digitizer, glass, and frame. This is a complete unit for easier replacement.

LCD Only: Includes the LCD display panel only. It does not include the touch screen, glass, or frame. Installation requires separating the original broken panel from the frame.

Professional installation is strongly recommended to avoid damage.

No. All product prices and shipping fees exclude customs duties and import taxes.

Taxes and duties are determined by your local customs authority and must be paid by the buyer if applicable. Express couriers such as DHL, UPS, and FedEx typically require customs clearance.